Does SiteGround Web Hosting Live Up To The Hype?


There is an abundance of web host companies these days. When one searches for them online, a pretty number of companies would pop up in the search results page. Hence, it is confusing to choose a web hosting service. Among the many web hosting companies, some names pop up to the surface, one of them is SiteGround.

As one of the most talked-about web hosting firms, SiteGround has so many customers, online reviews, promotions and recommendations. The question is: Are people using siteground because of the hype and should others do too?

SiteGround started in 2004 and is now having more than 450,000 domains worldwide. It is quite a lot considering it started with humble beginnings, with just a bunch of university friends. Whether the web hosting firm is used by many because of its popularity or because it is marketed well, the facts and information follow.

Customization and sign up

The web host’s platform is user-friendly and customizable that even non-internet savvy using SiteGround can manage. Its versatility in this area makes it more appealing. The sign up process is easy and the account activation is quick. The company offers dedicated, shared and cloud hosting plans and WordPress plans that are great for beginners.

siteground hosting plans

Pricing plans

Site Ground has three shared hosting pricing plans, which are its fast seller. They are Startup, GrowBig and GoGeek. Inclusion details are as follows:

  1. StartUp Plan ($3.95 monthly)
  • Designed for a good start
  • 60 percent down from the usual $9.95 per month
  • A single 10GB-storage website
  • Unlimited emails
  • CloudFlare security and support
  • Handles a maximum of 10,000 visitors per month
  • Has all the basic features
  1. GrowBig ($5.95 monthly)
  • Designed for the customer’s web growth
  • 60 percent down from the usual $14.95 per month
  • Multiple 20GB-storage websites
  • Unlimited emails
  • CloudFlare security and support
  • Free SSL certificate for a year
  • 30 backups
  • Handles a maximum of 25,000 visitors per month
  • Has all the basic features with several premium features
  1. GoGeek ($11.95 monthly)
  • Designed for web geeks
  • 60 percent down from the usual $29.95 per month
  • Multiple 30GB-storage websites
  • Unlimited emails
  • Handles a maximum of 100,000 visitors per month
  • CloudFlare security and support
  • Free SSL certificate for a year
  • Git repository
  • PCI assessment
  • 30 backups
  • All essential features
  • Premium features
  • Geeky advanced features

Data centers

The web hosting company’s data centers are located in Illinois for United States-based websites, Amsterdam for Europe-based sites and Singapore for Asian-Pacific-based sites. All customers using SiteGround can choose their preferred data center. People usually choose the data center where they have the most customers, while others have various other reasons. For example, those concerned about the data privacy laws in the U.S. can pick the European data center instead.

Cons

No web hosting company is perfect and SiteGround also have negative reviews from those who are using SiteGround, which the company can refer to for improvement. The web hosting firm offers a small storage space compared to other companies. It is not a big issue for small businesses which are using SiteGround but one can upgrade to a bigger plan when the website grows. However, even GoGeek is limited to only 30GB. Though not terrible, it is not unlimited which is ideal for huge and commercial websites.

Pros

 

  • Above average uptime. While the industry standard uptime is 99.90 percent, those using SiteGround experience an average of 99.98 and at times, 99.99 percent. The reason why people use a web host is to keep their website running. If the web hosting company cannot do that, nothing else is important.

 

  • Less risk commitment. Most web hosts require a minimum of one year commitment. SiteGround’s monthly fee is $9.95, which is $119.40 yearly. The firm offers a one-month trial costing $24.95, making the annual commitment less risky. Small businesses can have a tryout first before using SiteGround for a year with the $9.95 plan

 

  • Fast speed. A web page’s average load time is about 700ms. Those using SiteGround have a load time of 456ms, one of the fastest speeds for a web host.

 

  • Great customer service. The web hosting firm is known for its timely and responsive customer support which processes 1500 online tickets, 800 calls and 2000 IMs daily. Those using SiteGround experienced being connected to a representative in less than a minute. Most of their reps are also knowledgeable and friendly.

 

  • Solid Security. The company has security tools like SpamAssassin, SpamExperts, Leech Protect, Free SSL, IP address blocklists and Hotlink protection. For $1 a month, the customer can have HackAlertMonitoring which checks the website everyday for hacking signs and notify the site owner if they find one.

 

  • WordPress Integration. WordPress is a common platform, hence, most web host platforms directly cater to WordPress users but SiteGround goes further. It automatically does monthly backup, perform maintenance that is server-level, close security holes, recover after a plug-in conflict and it uses CDN and SuperCacher in 34 locations to enhance load time.

 

  • Works well with e-Stores. The firm allows installation of e-commerce apps easily. There is only one-click install button for PrestaShop, CSCart and Magento. That is all one needs for a small store online or for those who sell a few items on their blogs. Large and commercial groups will enjoy the web hosting company’s customization capability.

Conclusion

SiteGround has some distinct features on which it really excels. It does some things it is good at and it is not doing them wrong. It delivers fast, reliable and secure service. It has a top-notch customer service who gives their customers peace of mind and a sense of security. Hence, its quality exceeds marketing hype. The bottom line is, people would like a web hosting firm that keeps their website running and trouble-free so that it is always accessible.

Pricing is in the range of medium to high. Storage is limited, which is not great but those using SiteGround get value for their money. The company has a lot to offer to businesses that are small or medium in size and those who use WordPress.

Furthermore, SiteGround’s customer service is one of the best in the industry. Those who are using SiteGround know that the web host truly lives up to the hype.